Under the Fair and Accurate Credit Transaction Act (FACTA) amendments to the Federal Fair Credit Reporting Act (FCRA), you are entitled to a free copy of your consumer report, at your request, once every 12 months.

You may request a copy of your consumer disclosure report through any of the methods listed below.





 Submit your request online

Click the following link, Consumer Request for Disclosure


 Telephone and Interactive Voice Response

Call 800.428.9623

The IVR System is available 24 hours per day. Representatives are available to assist during normal business hours 8:00 am - 7:00 pm Central Standard Time, Monday through Friday.


Complete, print and mail the Consumer Request for Disclosure Form  

Chex Systems, Inc.

Attn: Consumer Relations

PO Box 583399

Minneapolis, MN  55458

The address above is a mailing address only. Personnel are not available at this address to provide consumer report assistance.


Complete, print and fax the Consumer Request for Disclosure Form  

Fax to: 602.659.2197


 Hearing Impaired

Hearing impaired consumers can contact ChexSystems through a TDD Relay Operator by calling 7-1-1 and referring the operator to 800.428.9623.


 Visually Impaired

Visually impaired consumers can call 855.472.2911 to request a ChexSystems Consumer Disclosure Report in Braille, Large Print, or Audio CD.