You may submit your dispute by mail or fax. If you have documentation to support your dispute, we encourage you to attach a copy to your dispute correspondence. Please do not send your original document. If you are submitting a dispute on behalf of a minor or other third party, your dispute and any required documentation must be submitted by mail or fax.

For your convenience, you may submit your dispute using a Request for Investigation form. This form can be printed as a blank copy or completed electronically and saved offline to be printed later.

Dispute correspondence must include:

  • Full name
  • Social Security number
  • Current and mailing address
  • Consumer ID number if available
  • Identify the information being disputed and provide the specific nature of your dispute




Chex Systems, Inc.

Attn: Consumer Relations

PO Box 583399

Minneapolis, MN 55458