Consumer Relations
Consumer Relations is available to answer general questions or provide assistance with disputes, disclosures, and other requests.
Telephone and Automated Phone System
800.428.9623
The automated phone system is available 24 hours per day. Representatives are available to assist during normal business hours 8:00am - 7:00pm Central Time, Monday through Friday.
Chex Systems, Inc.
Attn: Consumer Relations
PO Box 583399
Minneapolis, MN 55458
Security Freeze
For assistance with Security Freeze activities, such as placing a freeze, replacing a PIN or other security freeze requests, contact ChexSystems using the information below.
Telephone and Automated Phone System
800.887.7652
The automated phone system is available 24 hours per day. Dedicated security freeze representatives are available to assist 5:00am - 11:30pm Central Time, seven days a week.
When mailing security freeze correspondence, be sure to address it to the attention of the Security Freeze Department.
Chex Systems, Inc.
Attn: Security Freeze Department
PO Box 583399
Minneapolis, MN 55458