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SECURITY FREEZE REPLACEMENT PIN

Request a Replacement PIN

Your unique personal identification number (PIN) is required to perform specific actions regarding your security freeze, such as applying a temporary lift, removing or changing personal identifying information (for example address, name, etc.). If your PIN is no longer available, you can use the form below to have a replacement PIN sent to you by mail or delivered to the ChexSystems Consumer Portal.

You must be 18 years of age or older to communicate with ChexSystems®. ChexSystems may access, store and use your identifying information to the extent permitted by law.

To Submit a Request on Behalf of Someone Other Than Yourself

Click the options below to learn more.

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Submitting a request for a minor

You must be 18 years of age or older to communicate with ChexSystems. To submit a request on behalf of a minor, a parent or legal guardian must send the request in writing to ChexSystems by mail. All of the following documentation must be included:
  • A copy of the minor's birth certificate;
  • A legible copy of the minor's Social Security card;
  • A legible copy of the parent or legal guardian's driver's license or state identification card;
  • Proof of address for the parent or legal guardian (in the form of a pay stub, utility bill or other official document bearing the address to which correspondence is to be sent);
  • If your name does not appear on the birth certificate, a copy of a document confirming legal guardianship is required. The proof of guardianship must be an official court or other legally binding document; and
  • Correspondence must include consumer’s full name, current address, date of birth, Social Security number, and current PIN, if available.

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Submitting a request for someone who is not a minor

To submit a request on behalf of someone who is not a minor, you must send the request in writing to ChexSystems by mail. You must also include the following documentation authorizing ChexSystems to communicate and provide information to you:
  • A notarized Power of Attorney or
  • A notarized copy of specific written instructions signed by the consumer
  • Correspondence must include consumer’s full name, current address, date of birth, Social Security number, and current PIN, if available.
  • I have my PIN
  • I do not have my PIN
  • Submit Requests by Other Methods

To Request Your Replacement PIN Online

* MANDATORY FIELDS

Personal Details


Address Details

Terms and Conditions *

By checking the box below, you confirm that you have read the terms and conditions, that you understand them and that you are in compliance with them. To submit your request using another method, click the tab labeled ‘Submit Request by Other Methods’.

  • You may submit a request only for your own personal ChexSystems file. By selecting AGREE, you certify that you are the person the request pertains to.
  • You understand that submitting a request for another person’s file without their express authorization is a violation of federal law.
  • You agree to provide your accurate identifying information.
Captcha validation is required.

To Request Your Replacement PIN Online

* MANDATORY FIELDS

Personal Details


Please provide your state-issued ID number. If providing a military ID number, select “MY” as the state of issuance.

Address Details

Terms and Conditions *

By checking the box below, you confirm that you have read the terms and conditions, that you understand them and that you are in compliance with them. To submit your request using another method, click the tab labeled ‘Submit Request by Other Methods’.

  • You may submit a request only for your own personal ChexSystems file. By selecting AGREE, you certify that you are the person the request pertains to.
  • You understand that submitting a request for another person’s file without their express authorization is a violation of federal law.
  • You agree to provide your accurate identifying information.
Captcha validation is required.

Mail

For mailed requests, correspondence must include the consumer’s full name, current address, Social Security number, date of birth, and current PIN if available.

Chex Systems, Inc.
Attn: Security Freeze Department
PO Box 583399
Minneapolis, MN 55458


Important instructions to consider
  • You must be 18 years of age or older to communicate with ChexSystems.
  • Correspondence must also include the consumer’s full name, current address, Social Security number, date of birth, and current PIN if available.
  • Once your request has been received, ChexSystems will mail a response to you.
  • You agree to provide accurate identifying information.
  • ChexSystems may access, store and use your identifying information to the extent permitted by law.