Reinvestigations are usually completed within 30 days (21 days for residents of Maine).
- Although not required, supporting documentation may be included with your dispute to assist with the reinvestigation. Documentation may include, but is not limited to:
- Identity Theft Affidavit
- Police Report
- Account Statements
- Paid or settled in full letters
- Death certificate
- If you provide additional information or documentation relevant to the dispute while the reinvestigation is pending, the time frame may be extended by up to 15 days to give the source sufficient time for review.
- Once it is completed, ChexSystems will notify you of the results.