Identity Theft Information

What to do if your identity has been stolen

• Click the links below and follow the instructions for reporting identity theft:
• Equifax
• Experian
• TransUnion
• Federal Trade Commission (FTC)
• US Postal Inspection Service
• Social Security Administration
• Learn more about placing a security alert or security freeze on your ChexSystems® consumer file.
• Contact all financial institutions where you have accounts that an identity thief has taken over or that were created in your name but without your knowledge.
• Cancel those accounts, place stop-payment orders on any outstanding checks that may not have cleared and change your personal identification number(s).
• File a police report and get a copy of the report to be used if needed to show proof of the crime.

To seek assistance, you may call:

• Your bank and credit card companies. Ask your financial institution to:
• Freeze or close your compromised accounts
• Report accounts to check verification companies such as Certegy Payment Solutions, LLC and TeleCheck Services, Inc. as lost or stolen
• Your local law enforcement agency

Protect your identity

There are several things you can do to reduce the chance that you will become a victim:

• Guard your identity. Keep bank account numbers, personal identification numbers (PINs) and Social Security numbers out of your wallet.
• Use strong passwords and change them regularly for online accounts and mobile devices.
• Destroy financial documents such as old bank statements or credit offers that contain account numbers or account information.
• Use caution when providing financial information over the phone or internet.
• Avoid using unsecured wi-fi network connections to complete online transactions.
• Review your accounts to verify no unauthorized transactions occurred.
• Collect your mail daily and avoid placing checks in your mailbox for postal pickup.
• Safeguard your checkbook and supply of checks.
• If your wallet, checkbook, debit and/or credit cards are lost or stolen, act immediately to reduce the potential for damage to your personal funds and financial information.